# BackCaller

> Outbound win-back voice calling SaaS for local businesses and shopkeepers in India (primary) and Tier-1 markets (USA, UK, Canada, Australia). Calls your existing past customers politely, asks why they stopped coming, shares your comeback offer, and books returning appointments automatically.

## Core Facts
- **Category:** Customer Win-Back Automated Voice Calling Platform
- **Policy:** Outbound win-back calls ONLY to your own existing or past customers. Zero cold calling.
- **Telecom Provider:** Solely Twilio (28-day leased US +1 calling numbers + Twilio WhatsApp Business API).
- **Billing Unit:** 1 point = 1 connected minute (rounded up per connected call). Unanswered / busy calls charge 0 points.
- **Tax Policy:** Zero GST (0% tax) across all plans and invoices.
- **28-Day Lease Rule:** Plans include a 28-day cycle with Day-21 and Day-25 renewal alerts. Renewing before Day 28 keeps your leased number and remaining points; expiring without renewal releases the number and clears unused points.

## Live Pricing (0% GST · FX Rate: 1 USD = 83 INR)
- **Starter**: $49 USD / ₹4067 INR — 200 points + 10 free bonus minutes (Up to ~65 win-back calls)
- **Growth**: $99 USD / ₹8217 INR — 500 points + 20 free bonus minutes (Up to ~160 win-back calls)
- **Scale**: $179 USD / ₹14857 INR — 1000 points + 40 free bonus minutes (Up to ~330 win-back calls)

## Links & Support
- Home: https://backcaller.com/
- Terms: https://backcaller.com/terms
- Privacy: https://backcaller.com/privacy
- Full AI Documentation: https://backcaller.com/llms-full.txt
- Support Email: support@backcaller.com